Case – Sund & Bælt Holding A/S

As a part of the modernization of their management system, Sund & Bælt Holding A/S had to move all their documentation from an older system on a local server to a new cloud-based system. This meant, amongst other things, that more than a hundred workflows had to be cleaned up. The workflows of the company describe all working procedures and are, for example, important for the introduction of new employees to working with monitoring of the highway on The Great Belt Bridge. It was difficult for Sund & Bælt to find internal resources for the task so, and in accordance with their CSR-policy, Sund & Bælt entered into a collaboration with Specialisterne.

Since autumn 2018, a group of consultants from Specialisterne have been working on cleaning up Sund & Bælt’s workflows. The consultants have been continuously receiving the existing workflows on paper, and they have transferred and cleaned them up in Microsoft Visio according to Sund & Bælt’s instructions and wishes.

”Not only did the consultants expertly master using Microsoft Visio – they also had the ability to stay focused on the task even though it was very monotonous. Time consumption and cost has been very reasonable, and we are very happy about and satisfied with the collaboration. When I sent a template for a workflow to Specialisterne, I got the finished one back quickly, and communication and possible corrections have been done in a very sensible manner.”

Carsten Ehlers Thomsen, Senior Engineer, Process & Planning, Sund & Bælt.